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CHRIS
TOY
Diary #6
Sometimes
Parents Don't
Want to Hear the Good News
I've been
thinking about a comment made by a parent the other day. I didn't know
how to take it when it was made and I'm still not sure what I think about
it.
The parents
had come to me to discuss concerns that their child had not been adequately
challenged during the previous school year. They wanted to make sure the
same thing didn't occur this year. The student had received high honors
grades, all A grades and highest marks in effort and behavior. Their child
reported to them that school was not particularly challenging.
In addition
yearly standardized testing showed a drop in national percentile scores,
but a modest gain in grade level progress. I explained that the grade level
test in question was a more difficult test than the other years' tests,
and that percentile scores generally dropped every year for all students
in that grade. In this case, students made grade level gains even though
percentile scores dropped.
I stressed that
it was more important to look at the overall picture of outstanding grades,
excellent effort, and long term progress over a period of years across the
grade levels. My point was that the student seemed to be doing quite well
by all the usual measures and assessments.
My explanation
must have missed the point because one of the parents, in a somewhat exasperated
voice, said that I always saw the glass as half full. After quickly storing
the comment in my mind, I moved the conversation on to the student's needs
for the coming year, We agreed that if the parents had concerns they would
let their child's teachers know as soon as possible. We also decided to
contact the teacher of the gifted and talented program, and finally to keep
in touch with me. The parents left my office on a positive note.
Hopefully if
there are concerns about the program parents will let the teachers and me
know right away. It's hard to address specific concerns after the fact.
I've begun to make it a habit to ask specific questions of parents. I ask
them what's going well and what they they have concerns about.
Optimistic
- but not blind
So I've been
wondering -- what's the downside of looking at the cup as "half full" all
the time? I can see what the parent was getting at. If I always saw the
cup as half full I may never see that there's a problem to deal with. In
that sense the parent's observation was pretty useful. I certainly would
not want to be blind to problems.
Most of the
day I deal with problems. I rather enjoy troubleshooting, discussing and
analyzing problems, and helping people.
Perhaps it would
be helpful to clarify some of the roles I have as the principal of the school.
Most of my day is spent working with issues internal to the operation of
the school. Things like discipline, scheduling, visiting classrooms, attending
team meetings, planning ahead, and addressing the concerns of people in
the school building.
I also meet
with parents to discuss their children, peer issues, homework, discipline,
the teachers, programs, and curriculum. In addition, I often provide information
about and advocate for the middle school to the superintendent, the administrative
team, the school committee, and the public. So at different times I may
have very different roles.
Sometimes I
must deal with quality control issues with regard to my teaching staff.
At other times I may be supporting a student, a staff member, or a parent
who has concerns. Sometimes I have the opportunity to tell the public about
the accomplishments of the school's students and faculty as the advocate.
I guess I'll
have to keep in mind which role or roles is most appropriate for each
situation. Parents with a concern about their child's education may not
want to hear how good things are. They may need me to focus on their concern
and figure out how to address it. I'll keep that in mind as I look at
the half-full glasses lined up in front of me each day.
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