Inappropriate E-mail
from Students


A MiddleWeb Listserv conversation

Leighanne had some questions concerning giving teacher email address to students.

To everyone that has given out your email... have you ever gotten any nasty emails from the kids?

A girl is mad at me for discovering something personal she emailed someone (re: her granting a boy sexual favors when he returns from suspension--we are sure he is not returning however)--well actually MANY of the kids reported getting the note (the girl checked her mail with me right behind her and I saw it). Of course, word spread quickly.

I saw it and Friday night I got 5 very nasty emails, Sunday I got one more. I have heard that this girl has given out her password, and the emails I received, for the most part all related to what I saw in the other student's mail. I do not think this girl sent the mail herself... what would you all do? We're off on break this week, so thankfully I don't have to deal with it for a while. I did block her address (I made a yahoo account for the kids). The thing is, the emails offered more information about the situation and I really do not think this girl was responsible.

I made a new address... thought I would tell them I was not getting any mail and yahoo said to make a new one just to play off the fact I didn't get them... but does anyone else have any ideas?

- Leighann

----------------------------------------------------------------------

Trish asked Leighann a question.

Does your school have a district email account? We do at our school and this I can also check from home via the Internet URL. This is the only email I give out. We are pretty much behind the times in our district but we do all have our own email addresses. I would never give out my personal email to a student. I would rather make one up through yahoo or another engine like you did.

The situation will have to be reported when you return from break, at least that is what I think and the emails should have been kept as backup.

- Trish

-------------------------------------------------------------

Holly wondered if making oneself available via email would interfere with personal time needed by educators.

What about your personal time? I need to get away from school related issues when I am at home. I try to do as much schoolwork at school as possible then I budget my time so that I do the rest when my husband is at work. We are trying to have a baby and once that happens, I know that I will do less work at home.

- Holly

-------------------------------------------------------------

Trish responded to Holly's query.

You have to decide what is best for you. Personally, knowing me, I would never give out my home phone number because I would become too wrapped up with the kids that I would not have a life of my own. Sometimes now feel I don't have a life. I am involved in so many school activities. (Over-involvement) does not make you a good teacher or better teacher...you have to decide what is best for you, live with that decision, and be happy.

As for email, we all have our school is networked and we all have school email that we can check at home. That is the email address I give out. I begin school at 7:10 (students arrive) and leave school at 3:30...that is a full day! Like you, Holly, when I am home it is my time.

- Trish

-------------------------------------------------------------

Cathy pointed out the benefits of being available to her parents and students.

I also give all of my students and their parents my e-mail and home phone number. In the 17 years I have taught, I have never had anyone abuse that privilege. This year I have a student who is alone much of the time and he calls me for homework help at least twice a week, but then he goes on to start conversations about books he's been reading or movies he's seen. He just needs to talk. Great kid.

Being available to students and their parents has had the added benefit of clearing up misunderstandings with parents before they become problems.

- Cathy

-------------------------------------------------------------

Deb shared her perspective.

I give my phone number as well and have only gotten one prank call in all my years of teaching. One little girl did call to wish me a Merry Christmas once; I was touched that she thought of me.

I agree with Laurie that sometimes the kids just need a space to hang out and an adult to connect with informally.

- Debbie

-----------------------------------------------------------

Bill gave some advice to Leighann.

I had to deal with similar situations when I was co-administrator of Stoneleigh-Burnham's email system, though I have never personally received any unwanted email from students. My twin goals would be to finger the perp (!) and administer a suitable punishment, and to teach the girl lessons about trust and the dangers of giving out her password.

Does your school have an Acceptable Use Policy? If so, this may help govern your response depending on how it is written.

Just as background - she may already know you have blocked her address ­p; if she sent you an email once the blocking was in place, her email would have bounced and/or she would have received a rejection notice. So I would definitely not recommend the "I wasn't getting any mail so I changed my account" cover story.

I would begin by letting the girl know that you received some nasty email from her account (I would try to avoid mentioning that the emails included additional details about her). I would ask her if she had given out her password to anyone, and to whom. I would ask her directly if she had sent any or all of the emails. Hopefully, taking this sequence will give you a good idea of who really did it.

You could then impress upon this girl that this sort of situation is exactly why she should never share her password, and give her the opportunity to change it immediately. You can talk some about the importance of trust in a community, and how emails like these break that trust. If by some chance she takes personal responsibility (either because she did it or in order to protect her friends), then you can build on the trust theme and let her know how you feel, what she can do to earn back that trust, and then handle the formal discipline in whatever manner fits your school's culture and policies.

At Stoneleigh-Burnham, we would have suspended computer network privileges for one week (first major offense), one month (second major offense) or the remainder of the year (third major offense).

Of course, if she denies she did it and won't give you names of students who have her password, you won't be able to call in the kids who really did it. But you will still have taught her (hopefully!) lessons in trust and sharing passwords. At Stoneleigh-Burnham, I would have had the latitude to suspend her network privileges under these conditions if I felt it appropriate, though only rarely would I have done so.

Pine Cobble (my current school) does not allow kids to check personal email accounts at school, and I would happily use that rule to justify my accidentally seeing the email in the first place. Why would I assume the email was personal when I know students can't check personal email during school?! Again, I don't know what your school's policies are.

I hope this is helpful. Sorry it is so long!

- Bill

----------------------------------------------------

Leighann responded to Bill's suggestions.

I really like your approach to this tough situation. Do I call the mother about the note I saw she had written? This mother gets upset when she is not called at the moment of an infraction. A little background:

The mom came up and was so mad she told the counselor she didn't want her daughter anymore. The girl now lives with dad, but mom comes to meetings and insists she is in charge!! I wonder if there has been some abuse. One day the girl was afraid to go home... that was when the counselor called the mom in and the mom made that above statement. See, this is more complicated than you thought?

Also when we do the conference, should I meet with her alone, ask a team member to come or tell an administrator?

- Leighann

-----------------------------------------

Marsha shared her opinion regarding giving out home phone numbers and email addresses to students and parents.

Wow, Leighann, this is a tough situation. I've been giving out my home phone number and email for years. And I'll have to admit that occasionally I get a few messages that I would have preferred not to get. But those are far and away overshadowed by the positive access that my students and I have been able to use.

They are quick to email me with their struggles and ask for help. Tell me that something is just too hard to do...and now as they have moved onto other grades, they even write me notes just to keep in touch.

The network folks here are pretty well able to trace email (using some IP address trail of crumbs???). We have dealt with these on a case-by-case basis. As we have experienced someone who is out of bounds with their communication, that person has been called in and we discuss the Acceptable Use Policy for our district. That's all it usually takes. If not, we conference with the student and their parents.

In our district of 18,000 students, I have only heard of one student who just couldn't get it together and made everyone's life miserable as he/she made their way up through the grade levels. That's pretty good, I think, and in my experience, well worth the investment. Maybe ask your network administrators for help. They're really wizards in tracking things down and the evidence is pretty undeniable.

- Marsha

---------------------------------------------

Marey Ellen had no concerns about sharing e-mail addresses.

My email is listed on our school's website for anyone to see. I have never had problems with any abuse from such. The kids often email me something they think is clever (generally chain thingies) or that they have missed something- no problem here.

- Marey Ellen

---------------------------------------------

Leighann expressed her gratitude for the many responses from Middle Web readers.

Thanks for your response. I, unfortunately, was so upset that I deleted the messages. Before I did that I did send a message to this girl saying not to send me anything else. So I have that in the sent mailbox. At first I wanted to let her have it, but she probably is not the one sending the messages. There are so many things going on this year that have me so close to resigning at the end of the year. This is icing on the cake. One kid can really ruin things... all the other kids have no problem sending notes about HW, saying hi, etc.

- Leighann

---------------------------------------------

UPDATE: A few days later, Leighann wrote:

From: "LEIGHANN Fuller"
To: middleweblist@NS.SREB.ORG
Subject: [MWlist] E-mail from students.... a problem.... UPDATE

Well... I confronted the girl as Bill suggested. She was shocked and very apologetic. She informed me that several people had her password and she was sorry she gave it out. She cried as I told her how upset it made me and how hurt I was thinking she had done it. A kid came up to me and said they also got mail from her like this and said they also blocked her address... So I had the girl change her password in front of me so I know it was done and there can be no future excuses.


PLEASE FEEL FREE TO CONTINUE THIS DISCUSSION
BY JOINING THE MIDDLEWEB LISTSERV.
MEMBERS CAN POST A MESSAGE TO:

middleweblist@sreb.org


BACK to the MiddleWeb Listserv Conversations Index